SALES OPERATIONS
Do you want your sales and services teams to become more efficient in what they do?
Help them get better outcomes from less effort and free up their time to spend more time helping their customers.
Admin, meetings, updating systems and writing proposals are probably just some of the things
that get in their way, but it does not need to be
like this, and sales operations can help create a more efficient way of working.
Whether it be creating a sales operations function or helping you develop frameworks for territory planning, targets or incentivisation of your sales and service teams we are here to help create a model that is repeatable and scalable.
Routines and Habits
Are your sales and service team members intentional and consistent in their daily activities? Routines and habits that are repeatble are critical to ensure the best outcomes from your teams' efforts. We will provide them with the necessary tools and frameworks so they spend their time on the right things on a consistent basis.
Sales Process:
The sales process is often overlooked by organisations particularly as they scale. We will help you document and enhance your sales process to support the future growth of your business and ensure that a consistent approach across sales and service teams delivers great client outcomes and revenue for your business.
Process improvement:
Sales and service is a process and there are many processes that should be documented and continuously enhanced to make your team members lives easier. We can help you document your processes or provide you with the right tools to be able to continuously improve your processes.
Planning sales territories and assigning accounts:
What is your current strategy to manage existing accounts and target new accounts with your sales team? Territory planning and account management are critical to making sure you focus your time on the right accounts and understand the return that you are able to generate. Where do your team members spend their time?
Targets and Compensation:
Getting sales targets and the incentivisation right for individuals and teams is never easy. We will create the relevant frameworks and models that can grow with the business and ensure you achieve the required ROI.
Reporting sales and service performance data:
You need to be able to measure what your team members are doing to drive accountability and identify areas of focus for improvement. We will work with you to design the required reporting in line with your sales and services processes so that you can make the right decisions and actions.